Shipping policy

DELIVERY

Where do we ship to?

We currently only ship Australia Wide. Unfortunately we do not delivery to PO boxes.

When will my order be dispatched.

Once we receive cleared funds for your order and confirmed delivery address instructions, we will organise dispatch within 24-48 hrs, delays for peak periods or custom made to order items.

Pick up available?

Unfortunately, we don't offer pickups from our warehouse.

How will I know when an item has been shipped?

Once your items have been shipped out, an email will be sent with a tracking number along with the couriers tracking website. Tracking update could take 24-48 hrs to update accurately so please be patient if you tracking is not showing. If after 48 hrs it still doesn't work get in touch and we will investigate further.

Can I make special delivery instructions?

Yes, when entering your delivery information there is a section you can add " authority to leave". Please note instructions can only be basic and not arrange specific delivery times or dates. As we use a third party carrier therefore it is out of our control on how their daily delivery schedules operates.

How much is shipping?

We offer flat rate shipping to all major metro suburbs, if remote country post code are encountered, we will contact you immediately to update you with freight cost to that location or option for you to pick up at a metro depot location. Bulky item can attracts addition fees.